A framework for delivering design
Nowadays, every time we speak to a client we end up working up a new framework of reference for either UX Design, User Centered Design of Design Thinking in general.
Here's an example of a process which we worked up in a 15 min client engagement session.
The client ended up deciding to use it straight away.
Upgrades can happen in very short period of time.
Design is both a long term and short and medium term play.
The sooner you start, the sooner you will be on the right track to make significant improvements to your organisation.
Outcome of Design Thinking is often a process, as much as a blueprint for how something should work.
In this case the outcome was a process.